A focused queue
Bring outstanding follow-ups into a view you can work through.
Review the work that needs a response and follow up from the right context. Keep client decisions and conversations moving.
Bring outstanding follow-ups into a view you can work through.
Open the connected record before you respond.
Choose the next action that makes sense for the client and the work.
Review the items that need attention.
Read the related document, update or response.
Follow up, respond or offer a meeting as appropriate.
No. Review the activity on the underlying record to understand what happened.
Meeting-related follow-ups help you return to the client request and arrange a conversation.
Give your best work the space it deserves.
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